We are a large practice over three sites with over 22,000 registered patients. Select an option below to find out more about the team members who work tirelessly behind the scenes to ensure patient care can be delivered.
Clinical Team
Select a staff member to find out more
Dr Bhavesh Dhorajwala MBBS (UEA 2008) MRCGP GP Partner
Dr Bav grew up in beautiful Derbyshire and the peak district but came to Norfolk when he started his medical degree at UEA.
The charms of the region were too strong and having completed various hospital jobs in the region ranging from Cambridgeshire to Great Yarmouth, he decided to become a GP. He joined the practice in December 2013 as a partner, after having taken 5 months off to travel across America, Africa and India.
Travelling is a real passion of his. He has also managed to visit Australia, Thailand, Malaysia and Singapore with a quick stop in New Zealand. He lives with his wife Louise, who is a pharmacist at the Norfolk and Norwich Hospital and they have two very active little boys and a tabby cat.
Dr Bav likes to keep close links with UEA and is a regular examiner for the medical school.
He has a particular interest in minor surgery, cryotherapy, joint injections and ophthalmology. In his spare time he enjoys watching movies and has just taken up making his own pasta. He is also a keen runner.
Dr Bav is mainly based at Hethersett surgery
Dr Tom Markham MBBS MRCGP GP Partner
Dr Markham was born in Norfolk and went to school in Norwich. He qualified from University College London in 2006 and completed his hospital jobs in Norfolk.
He then commenced GP training after a year of surgical speciality training at the Norfolk and Norwich University Hospital. He worked initially as a salaried GP at Hoveton and Wroxham Medical Centre, before joining the practice as a full time partner.
Dr Markham is a very keen sportsman and enjoys various hobbies to stay fit including cycling, running and kitesurfing. He also has 3 labradors and very much enjoys working with them.
He has a very productive smallholding growing fruit and veg.
Dr Markham is mainly based at Mulbarton surgery
Dr Marc Epstein MBBS BSc MRCP MRCGP GP Partner
Born and raised in North London Dr Epstein, a graduate from the Royal Free Hospital, was somewhat surprised to find himself working as a GP in rural Norfolk in 2009.
He started at Cringleford Surgery in 2014 and has now fully adapted to Norfolk life, putting down his roots with his wife and children. When time allows he dabbles in a bit of photography, banjo and guitar strumming.
Dr Epstein is mainly based at Cringleford Surgery
Dr Katie Cohen MBBS Bsc MRCGP GP Partner
Originally from Norfolk, Dr Cohen trained at King’s College London Medical School, returning to Norfolk in 2008 to complete her GP training.
She joined the practice in August 2014. She lives with her husband and growing family and loves family days out exploring the Norfolk countryside with them.
Dr Cohen is mainly based at Mulbarton surgery
Dr Asha James MD, MRCP, MRCGP, Dip Derm, Sp Cert in Derm, GP Partner
Originally from India, Dr James moved to England 22 years ago and has been living in Norfolk for 16 years.
She initially worked in Dermatology for 10 years abroad as well as in the U.K before deciding to become a GP.
She worked as a GP locum prior to becoming a partner in 2019. Dr James works 3 days a week at the practice and 3 clinical sessions in dermatology.
Her husband is a Rheumatologist and they have 1 daughter. In her spare time she enjoys baking, gardening and classical Indian dancing.
Dr James is mainly based at Mulbarton surgery
Dr Punit Makwana MRCGP, MBBS, BSc (Hons), GP Partner
Dr Makwana grew up in South London and studied at Guy’s, King’s and St Thomas’ Medical Schools in London.
After qualifying in 2010 he did his medical placements across the South-East of England as well as a year in Perth, Western Australia before starting GP training in Surrey. Dr Makwana joined the practice in December 2021.
His interests involve ophthalmology, dermatology, joint injections and minor surgery. He came to the area after being introduced to the wonders of Norfolk life through his wife who was born and raised here.
He spends his spare time chasing after his two young children and enjoys playing cricket, CrossFit and brewing fine coffee.
Dr Makwana is mainly based at Hethersett surgery
Dr Hayley Bowron BSc OT, MBBS, MRCGP, GP Partner
Born and raised in South Africa, Dr Bowron worked as an Occupational therapist in South Africa and London before she came to study medicine in Norwich. She graduated from UEA medical School in 2011.
Prior to starting at the Humbleyard Surgeries in October 2020 she spent several years as a doctor at the Norfolk and Norwich hospital, James Paget Hospital and other local GP practices in Norfolk.
She loves living in Norfolk and has settled well here in this beautiful part of the country with her husband and 2 daughters. She enjoys playing tennis, doing outdoor activities and spending time with her family here and in South Africa.
Dr Bowron is mainly based at Cringleford surgery
Dr Jonathan Collins MBBS MRCGP
Dr Collins joined the practice in 2024. He was born and raised in Surrey and studied medicine at University of East Anglia. After qualifying in 2018 he worked in Essex before returning to Norfolk to complete his GP training.
He enjoys all sports, keeping active with an outdoors lifestyle and has a passion for cooking.
Dr Collins is mainly based at Cringleford surgery
Dr Katie Birks
“Having been a partner with the practice for 13 years, I reduced my hours in general practice so I could have time to explore other clinical interests. I have been appointed as an honorary senior clinical lecturer at UEA and teach medical students within the practice.
It is really exciting and invigorating to host these students and I am most grateful to those patients in the practice who have contributed to the development of the next generation of doctors.
I also work as a speciality doctor in palliative care at Priscilla Bacon Lodge Hospice. However, I am very fortunate to be able to continue at the practice as well, doing a couple of clinical sessions a week.
When not working, I am kept busy by my 2 young sons. As a family we have continued my and my husband’s love of worldwide travel, being very fortunate to spend 6 weeks in Borneo in 2019.
However, just as special are the weekends in our dilapidated caravan exploring the beautiful North Norfolk coast. Running is an essential way for me to maintain a little ‘headspace’ as well as balancing my love of chocolate or cake with a cup of coffee!”
Dr Miray Morcos
Dr Morcos trained at the National University of Ireland, Galway graduating in 2011. She then moved to Liverpool with her family.
She has been in Norfolk since 2021 and has already fallen in love with the beautiful area.
She enjoys meeting patients from all walks of life and strongly believes in continuity of care.
She enjoys reading and spending time with her husband and 2 children.
Dr Morcos is mainly based at Hethersett surgery
Dr Mojiba Kenbaz
Dr. Kenbaz, a graduate of VU Amsterdam University in 2011 with a degree in medicine, relocated to Norwich with her family.
Following the completion of her GP training in Norfolk, Mojiba joined the practice as a General Practitioner in November 2023.
She lives with her husband and three children, finding joy in cooking, Zumba, swimming, and reading.
Dr Kenbaz is mainly based at Hethersett surgery
Dr Peter Karalis
Dr Karalis is mainly based at Hethersett surgery
Dr Jenny Grice
Dr Grice is mainly based at Cringleford surgery
John Bakewell, Emergency Care Practitioner
John joined the East of England Ambulance Service as a Paramedic after a previous career as Helicopter Observer/Navigator in the Royal Navy.
After 6 years front line he studied at the UEA to become an Emergency Care Practitioner. He was mentored at Hethersett by Dr Press during this training.
For a while he was a clinical operations manager for the Out of Hours in Norfolk before joining general practice in 2015. He continues to work in the OOH arena in Suffolk at the weekends.
Married with 4 children, he divides his spare time between the family and cycling. He recently cycled non-stop from Aberystwyth to Lowestoft in a day.
Paul Jarvis, Paramedic
Paul works across all three sites managing home visits.
Jeremy Taylor, Physicians Associate
Jeremy joined the practice as a Physicians Associate in 2023. He began his work with the NHS 10 years ago at the Norfolk and Norwich university hospital. In that time he has studied and worked as an assistant practitioner and has spent many of those years in surgical urology where he took a keen interest in men’s health and prostate studies.
In 2020 Jeremy began studying for a post graduate masters at the UEA to become a physician associate and graduated in 2022.
Jeremy lives with his wife and 2 daughters and when time allows he is a keen kayaker, reader, photographer and scuba diver, although he tends to prefer slightly warmer waters than the UK!
David Tallentire, Physicians Associate
Originally from rural County Durham, Dave moved to Norfolk in 2014 to work in the environmental sector with Norfolk Wildlife Trust.
Having always been interested in healthcare, he then went back to university to complete his post-graduate training to become a Physician Associate, graduating from UEA in 2020.
Since then he has worked across a couple of GP surgeries in Norfolk, taking up his position at Humbleyard Practice in January 2024.
Having come from a farming background, he still has a passion for the great outdoors, and when time allows will usually be found, with his wife and 2 young children, out exploring nature reserves, coasts and the many other beautiful spots Norfolk has to offer.
Ashleigh Senior, Physicians Associate
Ashleigh grew up in central Norwich and completed her Undergraduate degree studying Physiology in Manchester from 2017 to 2020. However, she returned to Norwich during the pandemic to work as a dispenser and start her Master’s to become a Physicians Associate. Ashleigh graduated in 2023 and completed a year working in paediatric surgery at the Norfolk and Norwich hospital before joining the Humbleyard Practice in April 2024.
Dr Conor Graham GP Registrar
Dr Graham is one of our GP Registrars (GP trainee) and will be with the practice until August 2025.
Dr Graham is mainly based at Cringleford surgery
Nursing Team
Select a staff member to find out more
Sarah Ambrose
Sarah is our Nurse Manager and has worked in General Practice since 1996. Her areas of interest are quality improvement and innovation. She joined the Humbleyard in January 2024.
Alanagh
Alanagh is an experienced Practice Nurse who joined Humbleyard in January 2024. Her area of interest is women’s health, which she wishes to specialise in.
Jackie
Jackie has worked at Humbleyard since 2016. An experienced Practice Nurse, Jackie specialises in respiratory health and contraception.
Jane
Jane is an experienced Nurse, specialising in all aspects of women’s health. Jane specialises in all aspects of contraception, including fitting coils and HRT / menopause.
Victoria
Victoria is the longest serving member of the Humbleyard nursing team and has vast experience as a Practice Nurse. She is one of our Diabetes specialist nurses managing a large cohort of diabetic patients.
Alice
Alice joined the nursing team in September 2024, having qualified with a 1st class honours degree in Nursing in July 2024. Alice would like to ultimately progress her career and become an Advanced Nurse Practitioner.
Holly
Holly is an experienced nurse who returned to the practice in October 2024. She specialises in women’s health including menopause/HRT and contraception, she is also a contraceptive implant fitter.
Jackie
Jackie joined the practice in January 2025.
Izzie
Izzie qualified in 2022, having been trained in the community and going on to become a community nurse. Izzie has a particular interest in wound care and diabetes management and is looking forward to developing as a practice nurse and choosing a speciality.
Phoebe
Phoebe joined the practice in March 2024, having previously worked in the community setting. She carries out a range of practice nurse duties and is a specialist in complex wound care.
Lizzie
Lizzie is our Trainee Nursing Associate. Nursing Associates work as a vital part of the wider nursing team, bridging the care between the Health Care Assistants and Registered Nurses.
Nicola
Nicola joined the team in January 2024 having previously worked as the Clinical Lead at a care home in Wymondham. Nicola looks after our care home patients, in conjunction with the GPs.
Healthcare Assistants
Our HCAs are highly trained and carry out a wide range of duties including phlebotomy, ECGs, dressings, injections, long term condition monitoring and spirometry. Whilst they work across all three sites, they are mostly based at one of the three surgeries within Humbleyard.
Tracy
Tracey is our senior HCA and has worked at the practice since 2008. Tracy is mostly based at Cringleford.
Fi
Fi joined the practice in 2023 and has a range of skills and experience. Fi is mostly based at Mulbarton.
Emma
Emma is a new HCA and carries out phlebotomy, ECGs and some long term condition checks.
Practice Team
Management Team
The management team ensure the smooth running of the practice, overseeing both the clinical and non-clinical staff.
- Chris Stace – Business Practice Manager
- Lee Kettlewell – Practice Manager
- Shonrae Gay – Operations Manager
- Alex Beatty – Information and Quality Manager
- Nathan Smith – Patient Services Manager
- Victoria Neophetou – Assistant Surgery Manager
- Sarah Eadle – Assistant Surgery Manager
Finance
- Ruth Whiting
Patient Care Team
Our Patient Care Team are your first point of contact for your health needs, offering support and guidance throughout your health care journey by navigating the system to ensure you are seen by the right clinician or service at the right time.
They can also provide basic information on recent test results and assist with any general questions you may have.
The team is dedicated to keeping all information at the practice up to date and confidential.
We strive to maintain a friendly and open environment and are proud to be part of our local communities across the practice.
Nathan Smith (Patient Services Manager) leads the Patient Care Team.
- Tracey M
- Jane D
- Karen P
- Zoe S
- Lindsay R
- Erin F
- Nicola P
- Wiktoria G
- Julie R
- Clare H
- Bev R
- Reece B
- Fiona M
- Katie H
- Helen P
- Nicola G
- Laura L
- Peter M (Apprentice)
Digital Care Team
Our Digital Care Team offers expert support for all matters related to PATCHS Health.
Every communication received through PATCHS Health, whether clinical or non-clinical, is carefully reviewed and triaged by our Digital Care Advisors. This ensures that you are directed to the right clinician or service at the right time.
The team operates under the guidance of our Dashboard GP, who provides essential clinical oversight.
Nathan Smith (Patient Services Manager) leads the Digital Care Team.
- Kathryn G
- Victoria H
- Laurie M
- Lucy C
- Danni S
Referral Administrators
The medical secretaries perform a range of administrative tasks including NHS referrals generated by the clinical teams to hospitals, community settings and District Nursing services.
- Karen W
- Kayleigh P
- Tonya W
- Kim S
Coding Team
This team provide a wide range of support for the Practice, including patient record deductions, safeguarding updates, research projects, audits, reports, clinical coding of records, hospital letters documentations and health screening invites.
- Belinda H
- Emma L
- Wendy L
- Daniel M
- Sharon S
Clinical Care Co-ordinators
They help to co-ordinate the care of patients, particularly those who have long term conditions.
- Katie O
- Kirsty C
Medicine Management Team
Dispensary Team
The Dispensary team issue repeat prescriptions, dispense medication to dispensing patients or forward prescriptions on to relevant pharmacies. They also work alongside the GPs to deal with prescription queries and issue any medication from hospital letters.
- Alison H
- Amy L
- Annalie A
- Holly B
- Maria K
- Vicky C
Pharmacists
The pharmacists are experts in medicine management and can deal with clinical problems and queries related to a patients medication. They review patients to optimise medication and ensure medicines are being taken properly.
- Kasia P
- Liz Z
- Harry C
Mental Health Practitioners
We have in-house mental health practitioners who can offer help with a variety of mental health conditions such as anxiety, depression and obsessive compulsive disorder. They can see people over the age of 16.
- Stuart Clark
- Lucy Palmer-Smith
- Terry Shawcross
- Ruth Layzell
First Contact Physiotherapy
We have an in-house “first contact” physiotherapy team. Their role is to review patients with musculoskeletal problems without the need for you to see a GP first. This includes common issues such as back, hip, knee and neck pain.
- Mary Green
- Sam Hobdell
- Josh Harding
- Linda Long
- Polly McDaniel
- Michelle Roadley-Bath
- Toni Sturgeon
- Katrina Woodcock
Social Prescribers
We have a social prescriber at each of our sites who can assist with a variety of issues including social support, befriending, debt advice, support for long term conditions and housing issues.
- Lucy Baldwin (Cringleford, Hethersett and Mulbarton)